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Dukungan dan bantuan

Pusat bantuan

Dari pemasangan dan akun hingga keterampilan dan alat kreasi,
Temukan langkah penggunaan dan penjelasan fitur versi saat ini berdasarkan topik.

Mulai menggunakan01

Instal asisten dan buat koneksi pertama

Review the Windows and Mac pre-installation checklist. While client installers await release, learn the differences between the Assistant, Codex and Skills.

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Akun dan pesanan02

登录账户,查看余额与订单

查看当前账户的人民币余额,区分查询状态与订单到账状态。

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Keterampilan Skill03

Mulai dengan proyek yang berguna

Download individual or bundled Skills instruction packages for free, then send the file and complete instructions to Codex on macOS.

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Pembuatan gambar04

Text-to-image: confirm model authorization first

Text-to-image currently creates one image per request. Sign in, confirm model authorization and get a quote. Reference images and concurrent generation are not supported.

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Rekreasi video05

Atur bahan, jelaskan yang diganti dan dipertahankan

整理参考素材与创作要求,上传及保存能力以页面实际开放状态为准。

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Draf dan hasil06

Understand drafts and saved work

保存与跨设备恢复以实际服务状态为准,请保留重要原始文件。

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Beranda dan situs07

Preview home templates and appearance

预览十二种动态首页,了解主题、语言与站点发布的区别。

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Masalah dan dukungan08

Saat ada masalah, periksa status terlebih dahulu

Lihat pemeriksaan koneksi, status layanan profil, dan informasi yang perlu disiapkan saat meminta bantuan.

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FAQ

Pertanyaan umum

Dari mana saya mulai pertama kali?

Start with the installation guide and current release status. Client installers are not yet released; read the guide or get Skills instruction packages first. Once an official installer is available, check its system requirements, install the Assistant, connect your account and check Codex and model status.

Buka pemasangan
Apakah langkah Windows dan Mac sama?

The installation steps differ by platform. Client installers are not yet released. When an official installer is available, check its system, architecture and version requirements. On Windows, follow the installer guide; on Mac, install the Assistant using the PKG, then prepare or select Codex. Installing the Assistant and preparing Codex are separate steps.

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Where can I find my account, balance and orders?

Sign in to this site and open My account to view your CNY balance and total usage. A failed balance query is never shown as zero. Orders, profiles and notifications will appear when their services are available.

Buka profil saya
Sudah membayar, mengapa kredit belum masuk?

Check that you signed in with the purchasing account. Payment confirmed, processing and credited are different states. A failed query does not mean payment failed. Web orders are not yet available; keep your order number and payment record and contact your service provider to confirm the original order before taking another action.

Pilih satu Skill atau bundel, apakah unduhannya berbayar?

Choose an individual package for one task or the bundle to prepare multiple Skills. Skills instruction packages are free to download; their availability is separate from Codex Assistant client releases. Copy the complete instructions and send them with the downloaded file to Codex on macOS. Model and external tool charges depend on the services used.

Pilih keterampilan Skill
Setelah mengunduh Skill, apa berikutnya?

Temukan penginstal di riwayat unduhan, salin petunjuk pemasangan, lalu kirim keduanya ke Codex macOS. Setelah terpasang, buka panduan “使用说明|先从这里开始”, ganti isian dengan kebutuhan nyata, dan berikan bahan. Penginstal menyiapkan proyek; hasil dibuat setelah kebutuhan nyata dikirim.

Apakah gambar sudah dapat dibuat di situs?

Text-to-image is available on the web, creating one image per request. Reference images and concurrent generation are not supported. Sign in, confirm model authorization and get a quote. Check the current workspace for dimensions and charges. If the result is unknown, check the original task before submitting again.

Go to text-to-image
How many images can I create? Are references or concurrent requests supported?

Each request currently creates one image. Reference images and concurrent generation are not supported. Check the workspace for available models, dimensions and CNY quotes. Confirm the original task’s result before starting another task.

Apa yang tersedia di halaman rekreasi video?

Prepare creative requirements in the video remix workspace. Uploads, drafts and generation depend on available services. Unavailable actions do not simulate saved data, successful tasks or charges.

Siapkan kebutuhan video
Bagaimana menyiapkan video, apakah ekspor berisi berkas asli?

Supported formats, sizes, durations and counts depend on the specifications actually available in the workspace. A requirements document does not replace original media. Keep images, videos, audio and reference files separately and provide them as requested. Uploads and document parsing depend on available services.

Apakah draf tetap ada setelah memuat ulang atau meninggalkan halaman?

A draft is saved only when the page confirms a successful save. Keep your requirements and original assets separately while the draft service is unavailable.

Di mana hasil disimpan? Apakah pulih otomatis di komputer lain?

Skill deliverables are stored in their Codex projects. Web works, assets and recovery across devices depend on available services. Signing in does not automatically move local files.

Bagaimana mengganti templat beranda, tampilan, dan bahasa?

Use full preview to inspect home templates without publishing site settings. Theme and language controls are at the top; template artwork retains its own palette. Publishing site templates and branding is not yet available.

完整预览首页模板
Apa yang dilakukan jika koneksi atau pengaturan bermasalah?

Di asisten desktop pastikan Codex terpasang/dipilih, periksa akun dan jaringan, lalu periksa kembali koneksi dan model sesuai petunjuk. Pertahankan konfigurasi dan pesan kesalahan; tanyakan dukungan sebelum memulihkan pengaturan lama. Saat meminta bantuan, sertakan waktu, fitur, langkah, pesan kesalahan, dan nomor pesanan untuk masalah pembayaran.

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Di mana faktur, sunting profil, masukan, dan komunitas?

Profiles, notifications, tickets, invoices and agreements will appear when their services are available. No simulated profiles, orders, earnings or withdrawal records are shown.